Our commitment to privacy

The Magdalen House (TMH) is committed to protecting your privacy and security. We recognize that when you engage with TMH, you are trusting us with your information, and we take this responsibility seriously. We continually work hard to protect the data with which we are entrusted. This Privacy Policy explains our practices and the choices you can make about the way your information is collected and used by TMH. It applies to donor information that we collect both online and offline.

Consent and terms of agreement

By engaging with TMH, whether through a TMH representative, event, using this website, or other interaction, you signify your acceptance of our privacy policy, and we commit to abiding by it.

Information collected by The Magdalen House

As permitted by law, we store data when necessary to provide a service to you. We obtain information about you through our online properties, marketing activities, personal interactions, and publicly available sources. TMH will not sell your information. We will not share your information for any purpose unnecessary for TMH to carry out our work, nor will we send you mailings or communications on behalf of other organizations.

Personal information

We collect personal information when you voluntarily submit it to us.

We collect personally identifiable information when you contact us via email or other means, make a donation, or otherwise provide us with your personal information. Personally identifiable information may include your name; email address(es); mailing address(es); phone number(s); age; place of employment; check, bank, or credit card information; or additional information as needed. TMH also occasionally engages with third-party service providers, to process and collect additional publicly available data. TMH uses Bloomerang and Stripe to process donations online.

When development representatives have a direct relationship with you, we retain data related to your meetings and interests. We use this information to customize the communications and interactions we deliver to you.

Non-personal information

In addition to the personal information that you submit to us, TMH may use reputable third-party contractors/services to collect non-personally identifiable information from you when you access our website.

Such information includes but is not limited to IP address, referral domain name address, browser type, device, operating system, and browsing behavior. This information cannot identify you personally and is only used in collective reporting. TMH uses Google tools to generate and view reports about online interactions and behavior. We use these reports to help provide visitors like you with a better online experience with TMH.

To collect this non-personal information, our digital platforms might use cookies (small text files that are typically stored on your browser cache or mobile device). Cookies may be used to monitor website use, offer you customized content and advertising, and inform us how we can serve you better.

You can always adjust your web browser settings to change your cookie preferences, but please note that rejecting or blocking all cookies may mean you cannot use certain features of our website or offerings.

Access to your personal information

To access or correct your personal data on file with TMH or to remove your personal information from our distribution lists, contact us using the information at the end of this document.

How The Magdalen House uses your information

We may collect and use your information

  1. to fulfill your requests for services;
  2. to contact you if necessary;
  3. to remember your preferences and interests related to TMH;
  4. to review and analyze website use and functionality;
  5. to attend to problems with our websites, products and services, or organization;
  6. to safeguard the security or integrity of our websites and organization; and
  7. to tailor our offers and advertising to you about our work and how you can get involved.

Our primary purposes in collecting information are to accept donations, complete our organizational projects, inform you about TMH’s work, and provide you with a personalized experience. We may also use information for internal or analytical purposes (e.g., to learn more about TMH supporters or to respond to requests for information or improvements to our website and engagement strategies).

Online and offline transactions

When you share personal details to make a donation or register for an event, TMH collects the information needed to complete your transaction, receipt your gift, and communicate back to you. Credit card data is used only for contribution processing; we do not retain it. Rather, transactions are processed by third-party merchant account processors using PCI-compliant methods.

The Magdalen House does not share information

TMH will not sell, trade, or share your information with organizations who intend to use it to market their products or services to you. There may be instances when we share your information with others (e.g.,as required by law or law enforcement; to cooperate with legal processes; to protect the security of an individual; or to protect TMH legal rights or against fraud, misconduct, or criminal action). We may also share your information with companies that provide us with services.

Data security

Protecting your privacy and personal information is a top priority for us. We have taken careful physical, electronic, and managerial measures to provide safe transmission of information from your device to our servers to best secure your personal information. Access to personal constituent information is restricted only to staff as needed to perform their duties. When sensitive information, such as a credit card number, is entered in our online forms, the data is encrypted. A third-party commercial credit card processing institution manages this process. Our donation systems are routinely tested for PCI-compliance, and we make adjustments to security settings and practices as necessary.

The internet is not a completely secure communication channel, and visitors to our digital platforms use them at their own risk. However, TMH commits to complying with industry security standards with our online data capture methods.

Additional information

We may participate in behavioral-based advertising. This means that a third party may use technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interest. That advertising may appear either on our website, or on other websites.

Our website may contain links to other Web sites. Please note that when you click on one of these links, you are entering another site that is governed by that site’s privacy policy.

We sometimes partner with third-party services to facilitate interactions with you (e.g., Murad Auctions and OneCause help us capture personal and financial information for registration for some TMH events). We commit to partnering only with third parties that meet our security and privacy standards.

We implement Google’s reCAPTCHA to protect our site from spam and abuse. Use of this service is subject to Google’s privacy policy and terms.

Changes to our privacy policy

We recommend you review our privacy policy regularly for updates. We reserve the right to make changes to this privacy policy without advance notice. If we do, we will post those changes on our website. Changes to this privacy policy are effective immediately upon posting. Your continued interaction with TMH and our website following the posting of changes to these terms will mean that you accept those changes.

Contact

If we need, or are required to, contact you about the privacy or security of your information we may do so by telephone, email, or mail. If you have any questions, concerns, requests, or comments about privacy, you can contact us by email, telephone, or mail at:

info@magdalenhouse.org
214-764-0793 
1302 Redwood Circle
Dallas, Texas 75218